HealthyMale Review: Is Their Online Service Legit?

HealthyMale is an online pharmacy that focuses on men’s health issues, like erectile dysfunction. In this article, we provide an honest review.

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By: Erik Rivera

Medically reviewed by: Dr. Angel Rivera

Last Updated: September 1st, 2021

Pros and Cons | Trustworthiness | Customer Service | Pricing | Website Review

Erectile dysfunction, or ED, is a very common condition among men. There are tons of potential causes of this condition, including drinking too much alcohol, smoking, practicing certain eating habits, being overweight, and much more. Perhaps this is why so many men have experienced ED in their lives.

Nevertheless, despite the prevalence of this condition, many people fail to seek treatment. Often, men experience feelings of shame and embarrassment when they exhibit ED symptoms, and they choose to keep the condition hidden. Of course, this stigma is completely unnecessary, but it still serves as a major hindrance to getting treatment.

Fortunately, the rise of telemedicine has given way to numerous alternative options to the traditional in-person doctor’s visit. Namely, men’s health companies have made it easier than ever to obtain prescription ED medication. 

Today, we’ll be discussing one of those companies—HealthyMale.

HealthyMale is one of the most popular men’s telehealth services. In fact, according to their website, HealthyMale has been the leading prescriber of Viagra since 1999.

This company functions just like many other telehealth brands.

First, you select the prescription you want. Then, you fill out a short survey about your medical history, symptoms, and general information. Next, you attend a (virtual) consultation with a doctor, and they determine whether or not you’re eligible for your chosen prescription. Finally, HealthyMale ships out your medication, and it gets delivered to your doorstep.

If you deal with symptoms of ED, you know that this service could be a game-changer. In a way, it almost sounds too good to be true. You never even have to leave your house to get ED meds?! 

Well, in this review, we’re going to take an honest look at this company. We’ll provide a summary of their biggest strengths and weaknesses, ranging from their product selection to their pricing to their shipping methods. 

With any luck, this article will help you decide whether HealthyMale is worth a shot.

HealthyMale ED Solution

HealthyMale Pros and Cons

Like any good review, we have to begin by listing the basic pros and cons of HealthyMale. This should give you a general overview of the best and worst aspects of this company. 

So, these are a few of the strengths of HealthyMale:

  • They only sell FDA-approved, brand-name medications.
  • HealthyMale only employs doctors licensed in the United States.
  • They have an excellent customer service team. 
  • HealthyMale usually ships out orders quickly and follows a dependable schedule.

On the flipside, we just have to mention some of the company’s weaknesses:

  • HealthyMale is pricey compared to some of its competitors.
  • They do not offer free shipping.
  • Their website looks outdated, and it can be difficult to navigate.

Read on for a closer look at each of these points.

Pros
  • They only sell FDA-approved, brand-name medications.
  • HealthyMale only employs doctors licensed in the United States.
  • They have an excellent customer service team. 
  • HealthyMale usually ships out orders quickly and follows a dependable schedule.
Cons
  • HealthyMale is pricey compared to some of its competitors.
  • They do not offer free shipping.
  • Their website looks outdated, and it can be difficult to navigate.

Trustworthiness

Telehealth is one of those innovations that seems completely wrong at first. In the past, you could only receive a prescription by actually visiting a doctor in person. You had to get a physical piece of paper with a doctor’s signature and deliver it to the pharmacy to obtain your meds. For some people, the idea of logging onto some website and purchasing prescription medication seems insane.

Well, that was the past, this is 2021, and telehealth is more popular than ever before. Is HealthyMale legit? Absolutely!

This company has taken many steps to ensure that their customers receive only the best care. Firstly, according to their website, they only provide FDA-approved, brand-name medications. They will never sell any sort of counterfeit pills.

Beyond that, HealthyMale only collaborates with doctors and pharmacists who are licensed in the United States. They adhere to all the same state and federal regulations as traditional, in-person healthcare providers must follow.

If that isn’t enough to convince you, consider the sheer number of customers that HealthyMale has served since they first began. As per their homepage, over 675,000 men have ordered meds from them. That’s almost a million!

Along these lines, we should note that the company has over 2,000 reviews on Trustpilot. Overall, they have a rating of 4.5 out of 5 stars. In general, sites like Trustpilot are excellent indicators of whether a company truly delivers on its promises. So, in this case, it’s safe to say that HealthyMale is very trustworthy.

Customer Service

Solid customer service is vital to any telehealth company. If you’ve never used a virtual healthcare provider before, trying it out for the first time can be intimidating and confusing. That is why it’s so important to have a customer service team that will provide support along every step of the way.

Well, this is one of the places where HealthyMale really stands out among the rest of the crowd. Their customer support team is attentive, knowledgeable, and caring. We’ve never had a bad experience when dealing with their doctors or their customer service representatives.

Apparently, we’re not the only ones who feel this one. If you scroll through just a few of the thousands of HealthyMale reviews on Trustpilot, you’ll see that countless customers mention their impeccable customer service. Or, if you don’t feel like opening a new window to sift through those reviews, just take a look at some of the excerpts we’ve compiled below:

“The person helping me with my order was very helpful and explained everything in a very professional and caring way. It took a couple of days longer to get my prescription but that was at the time of the record ice storm across Texas. I called customer service and they were very helpful and assured me my order would be at the place of delivery in one or two days. the order came the very next day. Thanks for being so professional.”

— Christopher, 5/5 Stars on Trustpilot

“I purchased my medicine fast and easy. I was even called by a doctor to make sure I knew how and when to take it and if I had any questions. The service was awesome and I will use them again for any medication I knew everyone was wonderful from customers service down to the doctor checking in on me. Thanks a lot.”

— Anonymous, 5/5 Stars on Trustpilot

Although I have yet to receive delivery (I anticipate it will arrive within the next couple of days), the ordering and medical consultation process was flawless. Great customer service! Highly recommended company.

— Larry, 5/5 Stars on Trustpilot

Seeing such positive reviews is very reassuring as a consumer. If you’re feeling hesitant about trying out HealthyMale, just know that they have an excellent team of customer service reps and doctors to provide support during the process. You won’t be alone!

HealthyMale Offers

Pricing

So, now that we know that HealthyMale is a trustworthy and dependable company, there’s another factor to consider. That would be the company’s pricing.

This is the basic verdict: HealthyMale is just about averagely priced when it comes to ED medication. In some cases, it falls on the more expensive side. 

When compared to a competitor like REX MD, HealthyMale is a bit pricier. For example, they charge $20 for a 100 mg dosage of sildenafil (generic Viagra). Meanwhile, REX MD charges only $10 for the same thing.

However, we should note that HealthyMale offers frequent deals that will save you a ton of money. Right now, they’re running a sale that includes 20 sildenafil pills (25 mg) for only $39. Moreover, their customer service reps tend to provide coupons and special deals to help you get the very best price possible.

So, to sum things up, we will say this: it’s true that certain companies offer lower prices than HealthyMale. However, it could be highly beneficial to keep checking on HealthyMale’s prices. With so many sales and coupons at all times, you can surely score a good deal.

Shipping

The speed and cost of shipping is another consideration that we just can’t ignore. Unfortunately, there is one potential downside to telehealth and online pharmacies—sometimes, you end up waiting weeks for your medication to arrive. So, how does HealthyMale fare when it comes to shipping?

Well, according to HealthyMale’s website, they try to ship out every order within 24 hours of the moment it was placed. This is not a guarantee, though. Moreover, when you check out, you get to choose between overnight shipping, 2-day shipping, or priority shipping. 

Sadly, shipping is not free. They charge fairly standard prices for each shipment, and that pricing varies based on your location. This is another thing to consider as you calculate the cost of HealthyMale versus other brands. 

In terms of reliability, it seems as if most customers receive their orders quickly. In our experience, we have never had any problems with shipping. Packages usually arrive on-time, if not early. 

Here’s what one customer wrote about his experience with HealthyMale’s super fast shipping:

“Two hours after ordering I received email that my order was shipped. Excellent products and excellent customer service experience!!”

— Anonymous, 5/5 Stars on Trustpilot

Shipping is never perfect—there may be delays for any number of reasons. Nevertheless, for the most part, HealthyMale tends to deliver on its shipping promises. They are very dependable, and you can certainly trust that your meds will arrive right on schedule.

Website Experience

For a virtual company, their website is basically like a storefront. It should be inviting and organized, making the shopping experience enjoyable. 

Frankly, the HealthyMale website falls short in this area.

In our opinion, the site looks a bit outdated, which makes it look a little scammy. Moreover, it can be difficult to navigate. We struggled for a while to find a straightforward, comprehensive list of all the medications they offer. In this way, the site just isn’t as user-friendly as some of their competitors’ sites. That can make a huge difference for a telehealth brand.

However, apart from these aesthetic issues, there is nothing wrong with the actual content of the website. In fact, if you can figure out how to navigate the site, there’s a ton of useful information. For example, the FAQ page is quite detailed and informative. Moreover, if you’re not satisfied with that, there’s also an instant-messaging chat function built right into the site. 

So, in summary, their website isn’t that bad, but we think it could be better. With a little reconfiguration, it could be a ten out of ten.

Other Comments

Finally, we’ll wrap up the review with a few further comments about the offerings of HealthyMale. 

In particular, we wanted to address the issue of a subscription service (or lack thereof).

Many telehealth companies offer some form of subscription option, in which you can get your meds delivered to you each month on a regular schedule. Interestingly, HealthyMale doesn’t provide this option.

There are some downsides and some upsides to this decision. Of course, if you use ED meds on a regular basis, it may be appealing to have some sort of subscription. It can be incredibly convenient. So, if that sounds like something you’d be interested in, HealthyMale may be the wrong fit.

On the contrary, the lack of a subscription service means that HealthyMale will never rope you into paying extra fees or getting charged for an order you never actually wanted. This is an issue that many other telemedicine brands experience, but HealthyMale can avoid it completely.

This is all to say that, before ordering from HealthyMale, you should certainly consider whether or not a subscription sounds appealing to you, and act accordingly.

Conclusion

HealthyMale is a dependable company that provides a much-needed service—convenient, discreet, easy access to ED meds. With an incomparable customer service team and reliable, fast shipping, we think this company is certainly worth a shot.

Sources:

HealthyMale Reviews | Trustpilot

Sildenafil | Medline

REX MD: Telemedicine for Men | REX M

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